We use Cisco’s PPDIOO model for our life cycle approach.

We also offer ongoing support services including technical support and onsite support. We can provide a block of hours called Universal Care Blocks, which can be utilized as needed for ongoing support purposes. If your support needs are more comprehensive we can provide staff augmentation or our integrated managed services.

  • Take the first step today and let us assist you in the lifecycle services of your IT infrastructure. We can support you from beginning to end by removing all your headaches of managing a complex IT environment.

Interested in learning more about our full range of Lifecycle Services? Schedule a meeting with one of our Epoch experts today by calling (877) 907-1144

Lifecycle Services


Epoch Universal provides seamless integration for our customers, from the initial discovery phase, through implementation and delivery, to ongoing maintenance and support. With our team of experts, we ensure you have the right technologies at the right time. We use Cisco’s PPDIOO model for our life cycle approach.

Integrated Managed Services

Learn more about worry free IT for your business and yourself...

We monitor and maintain your IT infrastructure around the clock. Our managed services are the perfect solution for businesses that want to focus on their sales and growth without distraction. We make sure you can grow.

Networking And Security

Find out how much security you really need...

Today expertise is security when it comes to networking. We specialize in crafting the right solution at the right budget because we understand how to integrate the broad hardware and software solutions our vendors provide.

Data Center & Virtualization

We Excel At Partnerships

Through our partnerships with Cisco, NetApp and VMware, EPOCH UNIVERSAL accommodates to your environment and finds the right solutions for you.

Cloud / Hosted Solution

Epoch Universal lets you

Through our partnerships with leading cloud providers, we are able to offer hybrid, private and public cloud solutions. At Epoch Universal, we supply cloud the way you want it with deep control, extreme performance, and broad customization capabilities. No compromises. No exceptions.